Guide to Supplying Artwork

Everything you need to know about supplying artwork files correctly.

We accept the following formats:

  • Press ready PDF (high resolution) - with fonts embedded
  • Quark XPress - supply fonts and images
  • Illustrator - fonts converted to outlines
  • Freehand - fonts converted to paths
  • Photoshop - 300 dpi minimum, JPEG or Tiff
  • InDesign - fonts converted to outlines
  • Microsoft Word - see below
  • Microsoft Publisher - see below

Other formats may be acceptable; please telephone us before starting your project.

Supplying Artwork, PDFs or Native Files

PDFs are the standard file format for transmitting files for printing, but it is important to prepare your PDF file in the correct way.

Correct Preparation of PDF Files

When  creating  a  PDF  in  Acrobat  Distiller,  there  are  job  options  which  must  be  set  for commercial  printing.  These  include  default  resolution,  compression  settings  and  font embedding.

Please  ensure  that  you  choose  high  resolution.  Compression  settings  for  colour  and greyscale  should  be  down-sampled  to  300dpi  with  “auto  compression”  set  on  high. Bitmapped (monochrome: i.e. line art) images should be set at 600dpi. Font embedding should be set to “embed all fonts”.


Make sure there is a minimum of 2mm bleed all round the PDF, i.e. save the PDF with 4mm added  to  each  measurement  (i.e.  for  A4  usually  210mm  x  297mm  save  as  214mm  x 301mm). Crop marks may be included. If it is not saved in this format, we may not be able to use it as artwork. If there are any changes to your PDF, please bear in mind that it is unlikely that we will be able to do this for you.

CMYK, please. NOT RGB!

Please ensure that all embedded images are CMYK files. RGB images may look good on your screen but final output to print must be in CMYK.

Microsoft Office Files

If you are creating a PDF from a MS Publisher or Word file, care must be taken to ensure spot colours are created correctly in your original documents. Do not set to RGB colours.

Supplying EPS Files

Any other file formats not listed above must be saved as .eps or .jpg files. If there are any changes  to  the  job,  you  may  have  to  amend  and  re-submit  the  artwork  as  we  will  be unable to change it. Ensure file has bleed and crop marks. Also, please confirm the final size of the artwork and supply a hard copy for reference if at all possible.

Bleed and Crop Marks

All artwork must have a minimum of 2mm bleed if you require the image to bleed off the edge of the paper.

Crop marks should be included if artwork does not fill a whole page area (i.e. no bleed). They should be outside the page area with the colour set to “Registration” to ensure they appear on each colour separation.

Please  ensure  that  artwork  is  supplied  at  the  correct  finished  size  required.  If  this  is  not possible, please inform us to allow time for adjustments.

Artwork Amendments or Re-submission

We  will  correct  any  easy  to  rectify  issues  that  we  spot  as  part  of  this  process  -  free  of charge.

If we need to amend your artwork or you need to re-submit corrected files to us, this is charged extra at £15.00 each time, which includes an additional proof. Files supplied in PDF format WILL NOT be submitted back as a PDF proof but as a hard copy proof.


Please  do  not  supply  imposed  pages  or  “printers  pairs”  because  our  workflow  includes imposition software to impose correctly for our printing processes.


If you are supplying a document with multiple pages, please try and make the front and back  cover  of  the  document  a  separate  file, and  supply  as  single  pages  in  page  order. Also, please remember to allow for “creep” we suggest you keep all text and copy at least 8mm away from the trimmed edge.


Include  all  fonts  you  have  used  in  the  file.  Whilst  we  have  an  extensive  font  collection, there is no guarantee the version you have used matches ours. This can create problems with line lengths and spacing of the type.

Lineart and Images

Scanned colour and greyscale images should be 300dpi at the final size in the document submitted for output. Images should be submitted as .tif, .jpg or .eps files. Lineart (bitmapped) should be at least 600dpi and preferably 1200dpi at the final size in the document submitted for output.

Sending Artwork by Email

Please  address  it  to  with  any  relevant  information  regarding  the job. Maximum file size preferred by email is 5mb.

Files larger than this should be sent on disk or see below.

FTP Upload

Please call us for details.

Sending Artwork on Disk

CD Rom, DVD, and USB memory sticks can be sent in.

Please  include  a  hard  copy  of  your  artwork  for  reference  with  any  useful  instructions. Please include a contact name, email address and telephone number in case of a query. Don’t  forget  to  keep  a  copy  of  your  file,  in  case  we  need  you  to  undertake  changes  or corrections.

High Resolution Digital Proofs

Our prices include a high resolution digital proof. Our Epson proofs are calibrated to our printing presses.

Further Assistance

If you need any help with sending your artwork please contact us on 020 8546 0593./p>


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Upload your finished artwork to our website ready to be printed.

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